Ordering and Shipping Info
We can take American Express, Visa, Mastercard, and Discover on our website or by phone. If you have a PayPal or Apple Pay account, you can also use that.
If you don't feel comfortable with those options, we recommend:
A) Getting a Visa gift card at Walmart to place an untraceable order. Simply go in, purchase the gift card, and use the gift card to buy from us either online or by phone.
B) Send us a money order. Give us a call and we'll tell you how to do it.
This is a question we get all the time.
Trust us - we know you're trying to keep this a secret.
'SpyGuy.com' doesn't show up on the credit card details. Instead it'll be under a very different, very generic name that won't draw any suspicion. In fact, you can Google it and nothing about it will come up.
Absolutely - we use Shopify for our ecommerce platform. They are a publicly traded company that uses an SSL certificate with 256-bit encryption and are Level 1 PCI-DSS compliant.
It’s as safe as it could possibly be, and nobody will see your order except you and our team.
Absolutely. A lot of our customers don’t want packages sent to their home or work address. This isn’t a problem - once you get to the checkout page, just give us whatever address you want your order sent to.
You'll still need to type in the billing address for your credit card. We aren’t going to send anything there, but we still need it to verify you're credit card is legit.
Orders placed before 2:00pm EST get shipped out the same day. After that, it'll get shipped out the next business day.
If you make an order after 3:30pm EST on a Friday, it will be shipped out the next Monday.
How long it takes to get to you depends on what shipping method you choose at checkout.
Free Ground Shipping : 3-5 days
2-Day Shipping ($19.99): 2 days
Overnight Shipping ($39.99): 1 day
It'll arrive in a white envelope with no markings on it - in other words, it doesn't say 'SpyGuy.com' all over it and what's inside. If it's a big order, it might come in a brown box.
This package is so plain-looking, you probably won’t realize what it is until you open it. The shipping label does not say who sent it, and the return address is a private mailbox.