Warranty
All products are under a 1 year warranty, with GPS trackers and Spy Cameras having a 1-year warranty. If you’re having trouble or think your product is acting up, get in touch with us as soon as possible and we’ll make it right.
60-Day Money Back Guarantee
We offer a 60-day, money back guarantee on most of our items. Should you want to return or exchange your order, simply get in touch with us within 60 days of ordering and we’ll begin the return process.
Contact Us First
Please, do not send us anything without first contacting us! It’s very difficult on our customer care team when we get packages that we’re not expecting. They usually have no name, order number, or reason for return.
We’re not mind readers, unfortunately, so please get in touch with us first!
Make sure that when you send us a return you include everything that was sent to you, including packaging and accessories. They also need to be in original condition. Once your return is received, we’ll issue a full credit on your card. If it’s an exchange, we’ll ship out the replacement product.
If you return your product without first contacting us and getting an RMA, or your return does not meet the conditions above, a 25% fee will be deducted from your refund.
