Commuter Hardwired GPS Tracker
- Get all details of where your car, boat, or fleet vehicle is and has been
- View it live from your iPhone, Android, & computer
- Get notified by text or email
- 60 second updates, adjustable down to 5 seconds
- Easily connects to the 12-volt battery in your vehicle
- Perfect accuracy down to the exact parking spot
Description
How It Works
What's In The Box
Expert Advice
Ordering & Shipping Information
Ordering FAQ
Before I order, do you have an amazing guarantee?
Of course! We have a risk-free, 100% money-back guarantee on everything in the store.
You’ve got a full 60 days after delivery to decide if you love the product. If not, send it back to us for a full refund.
All orders come with free shipping, have a one year warranty, and lifetime tech support.
How do I place an order?
Simply add the products to your shopping cart and proceed to checkout! We’ll ship your order soon after it's placed.
What payment methods do you take?
- Visa, AmEx, Mastercard, Discover credit cards
- Shop Pay
- Apple Pay
- Paypal
- Venmo
- Visa and Mastercard debit cards
- Gift cards by Visa and American Express
When will my order ship?
All orders placed Monday through Friday before 5:30pm Eastern/ 2:30pm Pacific are shipped the same day.
The only time orders won’t ship are US national holidays, and for items that are out of stock (which will be clearly indicated on the product page).
Can I cancel or modify my order after it has been placed?
You can always change your mind regarding your order!
You have total control of the order you placed by hitting our contact widget at the bottom right of every page. You can remove items, change addresses, or cancel the order entirely.
Our team processes orders quickly - if your order has already shipped, you’ll need to open a ticket in the chat widget so we can set up a return.
If you need to add items, or change the shipping speed, we can do it if the order hasn’t shipped yet. Otherwise, you’ll need to place a new order, and we can recall the original order.
How does the order show up on my credit card?
We know you’re trying to be discreet, so we’ve gone the extra mile to have credit card transactions listed under ‘SGE LLC’ on your statement and not ‘SpyGuy’.
Do you accept checks, money orders, or gift cards?
Many of our customers are trying to be discreet and don’t want certain charges appearing on credit card statements or PayPal.
AmEx and Visa offer gift cards at most grocery stores and big-box retailers, which can then be used on this website.
We don’t accept checks or money orders.
Can I visit your physical store?
Thanks for your interest! We’ve never had a physical store and don’t plan on opening one.
Can you help with bulk purchases or law enforcement orders?
Yes! Click our contact widget to submit a ticket, and we will respond within a day.
Is it safe to order from this website?
It’s extremely safe ordering with us - all connections are encrypted via SSL.
SpyGuy is built using Shopify, a popular and publicly traded company. Shopify is SOC 2 Type II and SOC 3 compliant, as well as Level 1 PCI DSS compliant for credit card processing.
You can read more on our privacy notice page.
Shipping FAQ
What is the order cutoff time?
Orders placed Monday through Friday before 5:30pm Eastern/2:30pm Pacific are shipped out the same day.
Orders placed after this cutoff time are shipped the next business day.
How do I get free ground shipping?
Every order gets free and fast UPS ground shipping. Over 90% of our customers get their order within 4 days.
Do you offer 2-day or overnight delivery?
Absolutely, we have these options at checkout. You’ll just need to place your order before the 5:30pm Eastern cutoff time, otherwise it’ll be sent the next business day.
- 2-day - $19.99
- Overnight - $39.99
Where do you ship to?
We can ship to any address in the USA. This includes homes, apartments, businesses, and private mailboxes.
We can also deliver to PO and APO mailboxes, but cannot guarantee 2-day and overnight deliveries will get there on time as USPS doesn’t guarantee these services.
If you would like something shipped internationally, our clients outside the USA seem to like MyUS.com as a low-cost method of having packages forwarded.
Please be aware of any international tariffs you might be charged.
What shipping carriers do you use?
We use a combination of UPS and USPS for our free ground shipping options, and FedEx for our 2-day and overnight methods.
If you have a special carrier request or requirement, please get in touch with us via the contact widget and we’ll do our best to make it happen.
What does the package look like? Does it say SpyGuy?
All orders ship in discreet, plain, brown or white envelopes and boxes.
The shipping label doesn’t say SpyGuy, of course! It says ‘Fulfillment Center’ and has the return address of the fulfillment center. The package contents aren’t listed on the packaging.
If you do an online search for the fulfillment center’s address, it doesn't return anything related to SpyGuy.
I want this sent somewhere else, is that okay?
We understand some clients don’t want this sent to their home or business, and that’s fine. Just give us the full shipping address you want this sent.
Make sure you also add the billing address, which is tied to your credit card or other payment method, otherwise your payment might get refused.
How can I track my order once it has been shipped?
You’ll be emailed a tracking number as soon as your order has shipped.
If you lost it, open the contact widget to key in your email address and ZIP code, and you can see the details about your shipment.
You can also email us at help@spyguy.com and we can assist there.
Returns & Exchanges FAQ
What’s your return policy?
We have a risk-free, 100% money back guarantee that lasts 60 days after you receive your order. We’ll refund you the full amount with no questions asked.
As of September 2025, all physical products are eligible for a full refund.
Additionally, while the physical GPS tracking device is eligible for a full refund under this policy, the monthly service subscription fees for GPS tracking services are non-refundable.
How do I send back a return?
You can use our returns portal to start a new return and print off a shipping label.
Please, don’t send something back without talking to us or opening up a return request.
Your package might get lost and we’re not able to help you if you do that.
How do I exchange products?
You can do a self-service exchange right in our exchanges portal here.
How long is the warranty?
All products come with a one year warranty that covers any manufacturer defects.
How do I return a defective product under warranty?
Please get in touch with us and we’ll happily process your warranty coverage and send you a new unit.
Are any items non-refundable?
As of September 2025, all physical products are eligible for a full refund.
Additionally, while the physical GPS tracking device is eligible for a full refund under this policy, the monthly service subscription fees for GPS tracking services are non-refundable.
Is there a return fee?
We do not charge any restocking or return fees for items that are returned in their original, new condition. To receive a full refund, please ensure that:
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The product is in new and unused condition.
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All original packaging, accessories, and manuals are included.
Partial Refunds & Damage Fees
We cannot provide a full refund for items that are returned in a used, damaged, or incomplete state. A damage fee of up to 40% of the product's cost may be deducted from your refund. This applies to products returned with:
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Clear signs of use or wear, smoke smell, etc
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Missing accessories, manuals, or original packaging.
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Any physical damage not present upon delivery.
SpyGuy FAQ
SpyGuy sounds familiar… Why does that sound familiar?
SpyGuy's founder, Allen Walton, was interviewed as a business case study on The Tim Ferriss Show.
How long has SpyGuy been in business?
SpyGuy.com went live on May 23, 2014 and we’ve been focused on serving our customers since then.
Where is SpyGuy located?
SpyGuy is incorporated in Delaware, but based in Dallas, Texas and has employees on 3 different continents.
Where can I learn more about SpyGuy?
You can read more of our story over on the ‘About SpyGuy’ page.
Are you available for media interviews?
Yes, please reach out to using the chat widget or by emailing help@spyguy.com.
Refund and Return Policy
Last Updated: September 13, 2025
1. 60-Day Return Policy We offer a 100% money-back guarantee. You have 60 days from the date your order is delivered to request a full refund or exchange.
2. Eligible Items for Return All physical products sold by SpyGuy are eligible for a return and a full refund within the 60-day period.
3. Non-Refundable Items While the physical GPS tracking device is eligible for a full refund, the recurring monthly service subscription fees for GPS tracking are non-refundable.
4. How to Initiate a Return You should start your return using our online portal before sending any products back to us. Returns sent without being initiated through the portal will take longer to process.
SpyGuy will pay for the return shipping label - you will not need to pay anything to return an item.
To start your return and receive shipping instructions, please use our secure online portal:
Following this process ensures your return is tracked and allows us to issue your refund or exchange promptly once the item is received.
5. Conditions for a Full Refund To ensure a smooth process and help us issue your 100% refund without delay, we ask that you please follow these guidelines for your return:
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Please start your return through our online portal before shipping the item back.
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The product is returned in its original, new condition.
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All original packaging, accessories, and manuals are included with the return.
6. Refunds and Processing Once your return is received and inspected, we will process your refund. A credit will automatically be applied to your original method of payment. It may take up to 7 business days.
7. Partial Refunds & Fees If the the product is damaged, has missing parts, or is not in original condition), a fee of up to 40% of the product cost may be deducted from your refund.
2-day and overnight shipping charges will not be refunded for orders delivered on time. If your order wasn't delivered on time and you chose 1-2 day shipping, we're happy to refund this to you.
8. Exchanges If you wish to exchange a product, please use our online portal to initiate the process:
Once your original item is received, we will ship out the replacement product.
9. One-Year Warranty All products are covered by a one-year manufacturer's warranty against defects in materials or workmanship. If you believe your product is defective and it is within one year of purchase, please contact our support team to arrange for a replacement. This warranty does not cover damage caused by misuse or accident.
10. Contact Information If you have any questions about our Refund and Return Policy, please contact us at help@spyguy.com.
Cancellation Policy
Last Updated: September 13, 2025
This policy outlines how cancellations are handled for standard orders, pre-orders, and recurring subscriptions.
1. Cancellation of Standard Orders
Due to our commitment to fast, same-day shipping, requests to cancel a standard order must be received before our daily shipping cutoff of 5:30 PM Eastern Time (2:30 PM Pacific Time) on the day of purchase.
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How to Cancel: Please contact us immediately using the contact widget on our website or by emailing help@spyguy.com.
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After an Order Has Shipped: If your order has already been shipped, it cannot be canceled. In this case, you will need to receive the package and initiate a return by following our Refund and Return Policy.
2. Cancellation of GPS Service Subscriptions
This applies specifically to the recurring monthly service fees for our GPS tracking products.
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You may cancel your monthly GPS tracking subscription at any time to prevent future billing. Your service will remain active through the end of the current paid billing period.
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You can manage and cancel your subscription using the link provided in your original order confirmation email.
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In line with our Refund and Return Policy, payments already made for the current or previous subscription months are non-refundable.
3. Cancellation of Pre-Orders
For items offered on a pre-order basis, you may cancel your order for a full refund at any time before it has been fulfilled and shipped. Once a pre-order has shipped, it is subject to our standard Refund and Return Policy.
4. Contact Us
If you have any questions about canceling an order or subscription, please contact us at help@spyguy.com.
FAQ
Here are some of the most frequently asked questions:
How do GPS trackers work?
A GPS tracker finds its exact location using signals from satellites out in space. It sends this location info through cell networks (like AT&T) so you can see where it is on your phone or computer in real-time.
What are people using hardwired GPS trackers for?
Typically they're using hardwired trackers to keep an eye on vehicles, and not have to worry about recharging batteries. It's also hidden inside the vehicle and harder to find.
Are GPS trackers legal to use?
Yes, GPS trackers are legal to own and use, as long as you're obeying the law. We are not your lawyers, so you should seek out an attorney if you're concerned about legal issues.
How long does the battery last?
This tracker is powered by the car's battery and doesn't run out of power.
Is there a monthly plan with this tracker?
Yes, please check out the 'Data Plan' section. Depending on the subscription you choose, you'll pay around $25/month for unlimited use, with no contract.
- AAnonymousVerified BuyerReviewingCommuter Hardwired GPS TrackerI recommend this productRated 5 out of 5 starsLove it!
Love it, works very well. I caught her cheating...worth every penny for that!
- MJMark J.Verified BuyerReviewingCommuter Hardwired GPS TrackerI recommend this productRated 5 out of 5 starsCommuter Hardwired GPS Tracker
Works great! Easy to use!
- NNormanVerified BuyerReviewingCommuter Hardwired GPS TrackerI recommend this productRated 5 out of 5 starsCommuter Hardwired GPS Tracker
works great and easy to use.
- RRichardVerified BuyerReviewingCommuter Hardwired GPS TrackerI recommend this productRated 5 out of 5 starsCommuter Hardwired GPS Tracker
Five stars - Worked as advertised, installation was less complicated than expected as was the sign up.
- IIgnacioVerified BuyerReviewingCommuter Hardwired GPS TrackerI recommend this productRated 5 out of 5 starsCommuter Hardwired GPS Tracker
Great service!! That'll little tracker ROCKS!!
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